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Crossways Recruitment specialises in recruiting office personnel on a temporary, contract and permanent basis. Listed below is a selection of exciting job opportunities we currently have. This list is not exhaustive and we would love to speak to you to discuss all our positions. If you are interested in applying for any of the following vacancies, please call us to discuss the position in further detail with you.

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Current Vacancies

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JOB TITLEDispatch Team Leader
DATE ADDED26 July 2010
REFCWP01024
SALARY27,500
LOCATIONDartford
JOB TYPEPermanent
HOURS37.5 per week
DESCRIPTIONDispatch Team Leader

Shift pattern in working week; 37.5 per week see below;
Hours mainly between; 8.00am – 6.00pm Mon – Fri
However;
You may be required to work occasional late nights & weekends
NB;
Due to the location of the company you will need to be a driver/car owner as they are not located near any public transport links.
Also applicants will also need to be aware that they will be subject to financial & security checks prior to offer.

A Strong Dispatch Team Leader is required for one of the world's leading suppliers of outsourced solutions to the Retail and Banking worlds.

The Call Dispatch Team Leader will lead and support all call dispatching personnel with the management, day-to-day productivity and work load planning of the engineering personnel within an assigned territory
The Team Leader will ensure best practice across their team, resolve or escalate potential issues impacting our contractual commitments, cost effectiveness and efficiency.
The Team Leader will work in conjunction with the other Call Dispatch Team Leader and the Call Dispatch Manager to continually improve SLA performance and accuracy of call information, logistics and exception analysis to reduce exceptions due to poor dispatching or lack of ownership

This is an exciting opportunity to make a real impact within a company undergoing a period of change, so if you feel that this is the position is for you then send your CV to us ASAP!



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSarah Idle
EMAILSarah@crosswaysrecruitment.co.uk
TELEPHONE01322 303017


JOB TITLEPart time Bookkeeper
DATE ADDED21 July 2010
REFCWP01023
SALARY£10.00 per hour
LOCATIONGravesend
JOB TYPEPermanent
HOURS25 per week
DESCRIPTIONBookkeeper
Gravesend
25 hours per week
£10.00 per hour

My client based in the Gravesend area is currently seeking a Bookkeeper to join their organisation on a permanent basis. The hours of this role will be approximately 25 hours a week based over four days.

The main duties of the role will be:

Transferring accounts system from Kalamazoo to Sage, once this has been completed duties will include

Daily Purchase and Sales ledger
Banking
Bank reconciliations
VAT
Other ad hoc duties as required.

The successful candidate will be an experienced Bookkeeper who is looking for a part time role. You will ideally have experience of Sage systems and also Kalamazoo. If you feel you have the relevant skills and experience then please apply today.



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSarah Idle
EMAILSarah@crosswaysrecruitment.co.uk
TELEPHONE01322 303017


JOB TITLEAdministrator - SAP
DATE ADDED15 July 2010
REFCWT01019
SALARY£10.00phr
LOCATIONDartford
JOB TYPETemporary
HOURS9.00am - 5.30pm
DESCRIPTIONDartford
£10.00phr
3 Month Temporary Assignment
37.5hrs ; 9.00am – 5.30pm
Administrator SAP

This is a great role for someone who wants to utilise their organisational and administration experience in a very busy role.
Your duties will be varied and no 2 days will ever be the same!

The main duties of the role will be:

Working with both internal and external customer to ensure that all data relating to customer accounts is fully updated onto the SAP database
Amend all customer details to ensure that changes in services and products supplied, invoicing details etc are amended on the SAP system
Processing orders on SAP
Working closely with managers to produce management information reports in regards to maintenance charges, IT support etc
Handle all enquires from customers relating to contracts and services
Identify and suggest new processes to ensure the department continues to deliver an excellent service
Ad hoc duties as required.

Skills
Data entry using SAP
Previous experience in a Contracts or Sales Support role ideally within an IT services/ outsourcing company.
Advanced level of Word and Excel

This is a 3 month temporary position which may be extended for the right candidate. If you feel you have the skills and experience required then please apply today.



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSarah Idle
EMAILSarah@crosswaysrecruitment.co.uk
TELEPHONE01322 303017



JOB TITLE

Temp - Perm Administrator
DATE ADDED14 July 2010
REFCWT01018
SALARYUp to £8.50 depending on experience
LOCATIONPurfleet
JOB TYPETemporary
HOURS10.00 - 18.00 but can be flex
DESCRIPTIONTemp to Perm Administrator
£8.00 - 8.50 per hour (£22/23k when Perm)
Based in Purfleet

My client based in a large warehouse distribution centre has an immediate vacancy for an experienced Administrator. Candidates will have strong administration skills and be happy to work within a warehouse environment. HR or recruitment administration experience is desirable but not essential as full training will be given. Working as part of a team applicants MUST be adaptable and enjoy working in a very chaotic environment.

Duties include:
Recruitment Administration
Help prepare payroll
Enter new employees onto CRM
Ensure sickness, work and disciplinary records uptodate
Enter daily KPI's on work performance etc
Ensure training records are uptodate
Legal compliances
Filing

If you are a strong administrator who is looking for a challenging Temp - Perm opportunity then we would love to hear from you!



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSamantha Robinson
EMAILSamantha@crosswaysrecruitment.co.uk
TELEPHONE01322 303158
Sorry, this job has been filled


JOB TITLETemp to Perm Administrator
DATE ADDED14 July 2010
REFCWT01017
SALARY£8.00 - £8.50 per hour
LOCATIONPurfleet
JOB TYPETemporary
HOURS10.00 - 18.00
DESCRIPTIONTemp to Perm Administrator
£8.00 - 8.50 per hour (£22/23k when Perm)
Based in Purfleet

My client based in a large warehouse distribution centre has an immediate vacancy for an experienced Administrator. Candidates will have strong administration skills and be happy to work within a warehouse environment. HR or recruitment administration experience is desirable but not essential as full training will be given. Working as part of a team applicants MUST be adaptable and enjoy working in a very caotic environment.

Duties include:
Recruitment Administration
Help prepare payroll
Enter new employees onto CRM
Ensure sickness, work and disciplinary records uptodate
Enter daily KPI's on work performance etc
Ensure training records are uptodate
Legal compliances
Filing

If you are a strong administrator who is looking for a challenging Temp - Perm opportunity then we would love to hear from you!



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSamantha Robinson
EMAILSamantha@crosswaysrecruitment.co.uk
TELEPHONE01322 303158


JOB TITLECustomer Service Advisor
DATE ADDED13 July 2010
REFCWP01016
SALARY£17,000 (inclusive of shift allowance)
LOCATIONDartford
JOB TYPEPermanent
HOURS37.5 per week - shift basis
DESCRIPTION
Customer Service Agent
£17,000 per annum (inclusive of shift allowance)
Shifts between 7.00am – 11.00pm Monday – Sunday
Dartford

My client based in Dartford is seeking an experienced customer service agent to work in a lively, friendly and professional team.
Main Duties include;
• Taking high volumes of incoming calls.
• Aiming to resolve customer queries and faults with equipment.
• Updating queries onto the database.
• Updating system for other users.
• Offer guidance to clients and identifying faults.
• Working to strict deadlines and service level agreements.


Skills Required;
• Excellent customer service skills.
• The ability to learn some technical product information.
• Strong MS Office knowledge.
• Ability to work in a pressurised environment.
Successful candidates will have to undertake security and credit checking

The successful candidate will be enthusiastic, motivated and enjoy problem solving. You will have proven experience of working within a call centre/customer service environment. This is an exciting opportunity to work for a well established company offering excellent benefits. If you have the necessary skills and experience then please contact me today!



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSarah Idle
EMAILSarah@crosswaysrecruitment.co.uk
TELEPHONE01322 303017


JOB TITLECustomer Service Agent
DATE ADDED13 July 2010
REFCWT01015
SALARY£8.00phr
LOCATIONDartford
JOB TYPETemporary
HOURS37.5 - shift basis
DESCRIPTIONCustomer Service Agent
£8 per hour
Shifts between 7.00am – 11.00pm Monday – Sunday
Dartford
Immediate Start


My client based in Dartford is seeking an experienced customer service agent to work in a lively, friendly and professional team.
Main Duties include;
• Taking high volumes of incoming calls.
• Aiming to resolve customer queries and faults with equipment.
• Updating queries onto the database.
• Updating system for other users.
• Offer guidance to clients and identifying faults.
• Working to strict deadlines and service level agreements.


Skills Required;
• Excellent customer service skills.
• The ability to learn some technical product information.
• Strong MS Office knowledge.
• Ability to work in a pressurised environment.


The successful candidate will be enthusiastic, motivated and enjoy problem solving. You will have proven experience of working within a call centre/customer service environment. This is an exciting opportunity to work for a well established company offering excellent benefits. This is an ongoing temporary assignment that may be made permanent for the right candidate. If you have the necessary skills and experience then please contact me today!



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSarah Idle
EMAILSarah@crosswaysrecruitment.co.uk
TELEPHONE01322 303017


JOB TITLENew Business Sales Executive
DATE ADDED08 July 2010
REFCWP01014
SALARY£25,000 Basic OTE £35,000 - £40,000
LOCATIONLondon
JOB TYPEPermanent
HOURS
DESCRIPTIONNew Business Sales Executive
Central London
£25,000 Basic OTE £35,000 - £45,000

My client, an established IT Company with over 20 years trading history, is looking for a New Business Sales Executive to expand its IT Cloud and Managed Services department. The ideal candidate will have experience in working within a professional environment (ideally working for a managed service provider or IT recruitment Agency)

The successful candidate will be given monthly sales targets to achieve and will be responsible for meeting these targets. Candidates will possess excellent presenting skills and have previous experience generating and closing new business. This is an exciting opportunity for applicants who are looking to utilise their sales abilities in a thriving company.
KEY DUTIES
• Using a CRM database candidates will be required to call perspective clients and make new business appointments with Finance Directors or IT Managers
• Complete assigned daily telephone sales calls
• Meet sales / meeting generation targets
• Follow in-house processes to complete transactions
• Be proactive in bringing in new customers


REQUIREMENTS

• Excellent phone manner / people skills / written & verbal communication
• Excellent Word, Excel, Outlook, and Sage CRM skills
• Ability to work in a busy and differing team environment and under pressure
• Self sufficient & self motivated
• Ability to use Initiative and problem solve
• Experience in dealing with clients over a range of varying levels of seniority and cultures

Person specification:

• Flexible and adaptable
• Attention to detail
• Friendly personality
• “Can-do” attitude

Salary £25,000.00 O.T.E £35-£40K.



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSamantha Robinson
EMAILSamantha@crosswaysrecruitment.co.uk
TELEPHONE01322 303158



JOB TITLE

Customer Service Administrator
DATE ADDED05 July 2010
REFCWP01013
SALARY14,000 - £16,000
LOCATIONDartford
JOB TYPEPermanent
HOURS8.30am - 5.00pm
DESCRIPTIONCustomer Service Assistant

My client based in the Dartford area is currently seeking a Customer Service Agent to join their expanding department.

The main duties of the role will be:

Taking calls from clients dealing with all enquiries
Investigating delays and resolving them
Liaising with all departments to track products and ensure they arrive at the destination at scheduled times.
Generating reports for management
Ad hoc duties as required.

The successful candidate will be a motivated proactive individual who is looking for a challenging new role. You will have previous customer service experience and will have excellent computer skills including word and excel. Immediate start available.

If you feel you have the relevant skills and experience then please apply today.



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSarah Idle
EMAILSarah@crosswaysrecruitment.co.uk
TELEPHONE01322 303017
Sorry, this job has been filled



JOB TITLE

Administrator
DATE ADDED02 July 2010
REFCWP01012
SALARY£15,000 - £17,000
LOCATIONCrayford
JOB TYPEPermanent
HOURS9.00am - 5.30pm
DESCRIPTIONMy client based in the Crayford area is currently recruiting for an Administrator to join their expanding team. This is an exciting new role for a graduate or equivalent who is looking to forge a career for themselves.


The main duties of the role will be:

Dealing with telephone queries
Inputting data onto the company website
Transferring data from one system to the other.
Creating reports and manipulating data using excel
Other ad hoc duties.

This is a fantastic opportunity for a degree educated or equivalent to join a successful and expanding company. You will have the opportunity to work within different departments of the organisation to gain a full understanding of the business and the area that you would like to progress within. The successful candidate will be a proactive, motivated individual who is looking for a challenging new role.

If you feel you have the relevant skills and experience then please apply today.



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSarah Idle
EMAILSarah@crosswaysrecruitment.co.uk
TELEPHONE01322 303017
Sorry, this job has been filled


JOB TITLESales Executive
DATE ADDED30 June 2010
REFCWP01011
SALARY£30,000 basic OTE £50,000
LOCATIONDartford
JOB TYPEPermanent
HOURS9.00am - 5.30pm
DESCRIPTION My Client based within the Dartford area is currently looking for a National Sales Executive to join their expanding organisation within the UK Mailing sector. This is an exciting position for an experienced Sales Executive who is looking for a challenging and rewarding role The main duties of the role will be: Attending meetings with potential clients to introduce product Demonstrating product to potential customers Assessing clients equipment with regards to compatibility to the product This is an exciting role for someone that has previous experience within the mailing sector, ideally having sold folder inserters previously where you will be able to utilize your sales and technical ability. The role is based in Dartford however your coverage will be UK wide so you must be happy to travel. You will be a passionate, motivated individual who is extremely determined to succeed and able to work on their own imitative. You must have previous business to business sales experience. If you are looking for a rewarding career where no two days are the same and you feel that you have the relevant skills and experience required then please apply today!



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSarah Idle
EMAILSarah@crosswaysrecruitment.co.uk
TELEPHONE01322 303017



JOB TITLE

Engineer Dispatcher
DATE ADDED24 June 2010
REFCWT01007
SALARY8.00phr
LOCATIONDartford
JOB TYPETemporary
HOURSshift rotation - 37.5 per week
DESCRIPTIONEngineer Dispatcher
£8.00phr
Dartford


Rota ;
37.5 hours per week between 8.00am and 8.00pm
1 in 3 full weekends which will be paid at overtime

Duties;
Planning Engineers daily diaries
Liaising with engineers with regards to the job they are undertaking
Dispatching suitably located engineers to fix the designated problem.
Updating the system accurately and efficiently and maintaining database with change of details to ensure ease of use.
Constant liaison with internal departments to advise them of arrival times of engineers.
Also ensuring that all criteria have been met to allow the engineer/s to carry out duties to completion, what the fault seems to be, parts ...etc all in line with the service contract.

Skills & experience;
Proven experience in a dispatch or scheduling environment
Proven excellent customer service skills
Good Geographical knowledge
Ability to prioritise workloads and work to deadlines.
You will be organised, methodical and able to work under pressure.
Ideally worked in a similar role
Happy working under own initiative, but in a team environment.
Happy working shifts and weekends

Ideally you may need to be a driver as the company is not near any public transport links

Applicants will also need to be aware that they will be subject to security checks prior to starting position



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSarah Idle
EMAILSarah@crosswaysrecruitment.co.uk
TELEPHONE01322 303017
Sorry, this job has been filled



JOB TITLE

Engineer Co-ordinator
DATE ADDED23 June 2010
REFCWP01005
SALARYSalary on application
LOCATIONDartford
JOB TYPEPermanent
HOURS37.5 per week between 8.00am - 8.00pm
DESCRIPTIONEngineer Co-ordinator
Dartford
Salary on application

Rota ;
37.5 hours per week between 8.00am and 8.00pm
1 in 3 full weekends

Duties;
Planning Engineers daily diaries
Liaising with engineers with regards to the job they are undertaking
Dispatching suitably located engineers to fix the designated problem.
Updating the system accurately and efficiently and maintaining database with change of details to ensure ease of use.
Constant liaison with internal departments to advise them of arrival times of engineers.
Also ensuring that all criteria have been met to allow the engineer/s to carry out duties to completion, what the fault seems to be, parts ...etc all in line with the service contract.

Skills & experience;
Proven experience in a dispatch or scheduling environment
Proven excellent customer service skills
Good Geographical knowledge
Ability to prioritise workloads and work to deadlines.
You will be organised, methodical and able to work under pressure.
Ideally worked in a similar role
Happy working under own initiative, but in a team environment.
Happy working shifts and weekends

Ideally you may need to be a driver as the company is not near any public transport links

Applicants will also need to be aware that they will be subject to security checks prior to starting position



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSarah Idle
EMAILSarah@crosswaysrecruitment.co.uk
TELEPHONE01322 303017
Sorry, this job has been filled



JOB TITLE

Administrator - Housing Repairs
DATE ADDED17 June 2010
REFCWT01004
SALARY9.00p/h
LOCATIONSE1
JOB TYPETemporary
HOURS9.00am -5.00pm
DESCRIPTIONMy client located in SE1 is looking for a confident administrator to work as part of their customer service team, until end of July 2010

Duties Include;

•Raising orders.
•Completing updated orders.
•Liaising with tenants and subcontractors.
•Booking appointments.
•Updating database.
•Printing letters and sending in the post.
•Liaison with other departments within the company.
•Any other ad hoc duties as and when required.

Skills Required;

•Professional telephone manner.
•Excellent customer service skills.
•Strong Microsoft Office knowledge.
•Good attention to detail and accuracy.
Please only apply if you are able to start immediately



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTClaire Power
EMAILClaire@crosswaysrecruitment.co.uk
TELEPHONE01322 303 217
Sorry, this job has been filled



JOB TITLE

Legal Secretary - Float
DATE ADDED11 June 2010
REFCWP01003
SALARYon application
LOCATIONDartford
JOB TYPEPermanent
HOURS9.00- 5.00pm
DESCRIPTIONLegal Secretary – Float
good benefits
Based in Dartford
My client, a law firm based on the outskirts of Dartford, is seeking an experienced Legal Secretary to assist in their various Legal departments ie; Conveyancing, Probate, PI etc
This role will assist the fee earners with their day to day work i.e.; admin and secretarial related duties, preparing court bundles & bills.

Previous secretarial experience in Legal is a must!

Main duties will include;
Typing up correspondence for case files on behalf of clients.
Organising diaries.
Maintaining filing system.
Open new folders and updating.
Using case management system to type up letters.
High volume of administration in relation to the department.
Preparing files for court.
All related duties that you would expect in a busy Personal Injury department of a prestigious solicitor.
Skills required;
Proven Legal Secretarial experience in various sectors ideally
60wpm+ typing skills
Audio typing / or digital dictation.
Accurate eye for detail.
Strong MS Office skills.



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTClaire Power
EMAILClaire@crosswaysrecruitment.co.uk
TELEPHONE01322 303 217
Sorry, this job has been filled



JOB TITLE

Customer Service Agent - Repairs
DATE ADDED08 June 2010
REFCWT01002
SALARY£9.00phr
LOCATIONLondon
JOB TYPETemporary
HOURS9.00am - 5.30pm
DESCRIPTIONTemporary Customer Service Agent
£9.00 p/h

My client based in the London area is currently seeking a temporary customer service advisor

The main duties of the role will include:
Liaising with customers over the telephone assisting with queries
Booking appointments for contractors and for tenants
Raising job orders on the in-house database

The successful candidate will have previous customer service and administration experience. You must be available immediately.



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSarah Idle
EMAILSarah@crosswaysrecruitment.co.uk
TELEPHONE01322 303017
Sorry, this job has been filled



JOB TITLE

Team Leader- Engineer Dispatch
DATE ADDED08 June 2010
REFCWP01001
SALARY27500.000
LOCATIONDartford
JOB TYPEPermanent
HOURS37.5 - see shift pattern
DESCRIPTIONShift pattern in working week; 37.5 per week see below;
Hours mainly between; 8.00am – 6.00pm Mon – Fri
However;
You may be required to work occasional late nights & weekends
NB;
Due to the location of the company you will need to be a driver/car owner as they are not located near any public transport links.
Also applicants will also need to be aware that they will be subject to financial & security checks prior to offer.

A Strong Dispatch Team Leader is required for one of the world's leading suppliers of outsourced solutions to the Retail and Banking worlds.

The Call Dispatch Team Leader will lead and support all call dispatching personnel with the management, day-to-day productivity and work load planning of the engineering personnel within an assigned territory
The Team Leader will ensure best practice across their team, resolve or escalate potential issues impacting our contractual commitments, cost effectiveness and efficiency.
The Team Leader will work in conjunction with the other Call Dispatch Team Leader and the Call Dispatch Manager to continually improve SLA performance and accuracy of call information, logistics and exception analysis to reduce exceptions due to poor dispatching or lack of ownership

This is an exciting opportunity to make a real impact within a company undergoing a period of change and restructuring, so if you feel that this is the position is for you then send your CV to us asap!



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTClaire Power
EMAILClaire@crosswaysrecruitment.co.uk
TELEPHONE01322 303 217
Sorry, this job has been filled



JOB TITLE

Team Leader (late shift)
DATE ADDED08 June 2010
REFCWP01000
SALARY£27500.00
LOCATIONDartford
JOB TYPEPermanent
HOURS3.00pm - 11.00pm Thurs - Mon
DESCRIPTIONTeam Leader x1 (late shift)
Dartford
£27.5k
Shift pattern in working week; 37.5 per week;
Set shifts;
3.00pm – 11.00pm ; Fri, Sat, Sun, Mon & Tuesday.

NB;
Due to the location of the company you will need to be a driver/car owner as they are not located near any public transport links.
Also applicants will also need to be aware that they will be subject to financial & security checks prior to offer.


A Strong Customer Services Team Leader is required for one of the world's leading suppliers of outsourced solutions to the Retail and Banking worlds.

Within the banking managed services contact centre / call centre in Dartford, on the Kent / Essex border, you will take responsibility for a team of 1st level support / customer services agents logging support calls and attempting 1st fix resolutions.
With mentoring, monitoring and development of your team, this will ensure complete customer satisfaction in a busy, pressurized, dynamic and challenging environment.

Experienced required
You should be a proactive and dynamic people manager with a proven track record in a similar role e.g.; Customer Services Team Leader / manager / supervisor experience within a call centre environment and have excellent problem management skills.
You should be used to working to targets; KPI’s/ SLAs .
You must also be willing to work on a shift rota covering hours;
7:00am - 11:00pm, Monday - Sunday.
This is an exciting opportunity to make a real impact within a company undergoing a period of change and restructuring, so if you feel that this is the position is for you then send your CV to us asap!



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTClaire Power
EMAILClaire@crosswaysrecruitment.co.uk
TELEPHONE01322 303 217
Sorry, this job has been filled



JOB TITLE

Construction Administrator
DATE ADDED03 June 2010
REFCWT00999
SALARYDependant on experience
LOCATIONSidcup
JOB TYPETemporary
HOURS9.00am - 5.00pm
DESCRIPTION
My client based in the Sidcup area is currently recruiting for an administrator to join their company on a temporary basis.

The main duties of the role will be:

Log all tender enquiries onto the company database
Produce all documentation needed for tender
Liase with companies in regards to obtaining quotes for tenders
Dealing with general enquiries
Placing orders
Filing and faxing
General ad hoc administration as required.

Skills required

Previous administration experience ideally within a construction environment.
Excellent organisational and customer service skills
Working knowledge of computer packages.

This is a temporary role to cover maternity leave, the role may however be extended or made permanent for the right candidate.
If you feel you have the relevant skills and experience then please apply today.



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSarah Idle
EMAILSarah@crosswaysrecruitment.co.uk
TELEPHONE01322 303017
Sorry, this job has been filled



JOB TITLE

Office Trainee
DATE ADDED02 June 2010
REFCWP00997
SALARYMeets national minimum wage
LOCATIONCrayford
JOB TYPEPermanent
HOURS9.00am - 5.00pm
DESCRIPTIONOffice Trainee

Based in Crayford

My client based in Crayford has an immediate vacancy for an Office Trainee to join its existing team. This is a newly created role and candidates will have a good working knowledge of computers including MS Word and Excel. You will be working with all departments including Finance, Buying, Logistics and Sales.

Duties include:
Answering phones and transferring the calls to the relevant person
Filing
Faxing
Photocopying
Typing orders
Updating lists using Excel
General Admin duties

Applicants must be confident in their approach and have the ability to work under pressure without constant supervision. You must have A - C Grade GCSE's or equivalent. This is a varied role and you will learn to oversee many different roles within the company.

If you are looking for an exciting and varied role then please apply today



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSarah Idle
EMAILSarah@crosswaysrecruitment.co.uk
TELEPHONE01322 303017
Sorry, this job has been filled



JOB TITLE

Night Time Engineer Co-ordinator
DATE ADDED01 June 2010
REFCWP00996
SALARY£15,600 inclusive of shift allowance
LOCATIONDartford
JOB TYPEPermanent
HOURS25.5 per week over weekends
DESCRIPTIONNight Time Engineer Co-ordinator
£15,600 inclusive of shift allowance
25.5 hours per week:
Hours:
4.30pm – 1.00am Friday
3.30pm – 12.00am Saturday
3.30pm – 12.00am Sunday

You will also be required to work every Bank Holiday which will be paid at overtime rates.

Duties;
Taking calls from customers.
Dispatching suitably located engineers to fix the designated problem.
Updating the system accurately and efficiently and maintaining the database with change of details to ensure ease of use.
Constant liaison with clients to advise them of arrival times of engineers.
Ensuring that all criteria’s have been met to allow the engineer/s to carry out duties to completion, what the fault seems to be, parts ...etc all in line with the service contract.

Skills & experience;
Proven experience in a dispatch or scheduling environment
Proven excellent customer service skills
Ability to prioritise workloads and work to deadlines.
You will be organised, methodical and able to work under pressure.
Ideally worked in a similar role
Happy working under own initiative, but in a team environment.
Ideally you may need to be a driver as the company is not near public transport links.

Applicants will also need to be aware that they will be subject to security checks prior to starting the position. If you feel you have the relevant skills and experience then please apply today



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSarah Idle
EMAILSarah@crosswaysrecruitment.co.uk
TELEPHONE01322 303017
Sorry, this job has been filled



JOB TITLE

Team Leader - Call Centre
DATE ADDED27 May 2010
REFCWP00995
SALARY£27.5
LOCATIONDartford
JOB TYPEPermanent
HOURS37.5 see shift pattern
DESCRIPTIONShift pattern in working week ;37.5 per week; Mon - Fri
Rota starting between 7.00am - 10am
Finishing mainly around 3.30pm - 6.30pm
flexibility required though with working hours
1 full weekend to be worked every 4 weeks ( 2 days off in week)
NB;
Due to the location of the company you will need to be a driver/car owner as they are not located near any public transport links.
Also applicants will also need to be aware that they will be subject to financial & security checks prior to offer.


A Strong Customer Services Team Leader is required for one of the world's leading suppliers of outsourced solutions to the Retail and Banking worlds.

Within the banking managed services contact centre / call centre in Dartford, on the Kent / Essex border, you will take responsibility for a team of 1st level support / customer services agents logging support calls and attempting 1st fix resolutions.
With mentoring, monitoring and development of your team, this will ensure complete customer satisfaction in a busy, pressurized, dynamic and challenging environment.

Experienced required
You should be a proactive and dynamic people manager with a proven track record in a similar role e.g.; Customer Services Team Leader / manager / supervisor experience within a call centre environment and have excellent problem management skills.
You should be used to working to targets; KPI’s/ SLAs .
You must also be willing to work on a shift rota covering hours;
7:00am - 11:00pm, Monday - Sunday.
This is an exciting opportunity to make a real impact within a company undergoing a period of change and restructuring, so if you feel that this is the position is for you then send your CV to us asap!



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTClaire Power
EMAILClaire@crosswaysrecruitment.co.uk
TELEPHONE01322 303 217
Sorry, this job has been filled



JOB TITLE

Data Administrator - Excel
DATE ADDED26 May 2010
REFCWT00994
SALARY
LOCATIONOrpington
JOB TYPETemporary
HOURS9.00am - 5.30pm
DESCRIPTION
My client based in Orpington is currently recruiting for an Data Administrator who has excellent Excel experience to join their organisation on a temporary basis.

The main duties of the role will be:

Migration of data from one database to the other
Input of new data onto the system
Contacting companies to ensure all data is correct
Other ad hoc duties as required.

The successful candidate will have an excellent working knowledge of excel, with experience of V-lookups and formulas. This is a temporary assignment and so candidates must be available immediately and happy to commit to a four month assignment. If you feel you have the necessary skills and experience then please apply today!



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSarah Idle
EMAILSarah@crosswaysrecruitment.co.uk
TELEPHONE01322 303017
Sorry, this job has been filled



JOB TITLE

Administration Assistant
DATE ADDED21 May 2010
REFCWT00993
SALARY£7.00per hour
LOCATIONOrpington
JOB TYPETemporary
HOURS9.00am - 5.30pm
DESCRIPTIONAdministration Assistant
Orpington
£7.00 per hour

My client based in the Orpington area is currently recruiting for a temporary assistant.

The main duties of the role will be to Assist the PA on a daily basis this will include:
• Archiving and filing
• Producing Mailshots (printing documentation and labels and stuffing envelopes)
• Scanning Documents
• Answering the phone / taking messages
• Typing reports and correspondence
• Preparing and issuing meeting papers
• Reception Cover
• Other ad hoc duties as required

The successful candidate will be a proactive, motivated individual who has previously worked in an office environment. You will be an organised individual who has an intermediate working knowledge of Excel, Word and PowerPoint. This is a temporary role which may be extended or made permanent for the right candidate. If you feel you have the skills and experience required then please apply today!



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSarah Idle
EMAILSarah@crosswaysrecruitment.co.uk
TELEPHONE01322 303017
Sorry, this job has been filled



JOB TITLE

Legal Secretary Float - 8 Month Contract
DATE ADDED20 May 2010
REFCWP00992
SALARYOn application
LOCATIONDartford
JOB TYPEPermanent
HOURS
DESCRIPTIONLegal Secretary - Float 8 Month Contract
Based in Dartford

My client, a law firm based on the outskirts of Dartford, is seeking an experienced Legal Secretary to assist in their various Legal departments ie; Conveyancing, Probate, PI etc

This role will assist the fee earners with their day to day work i.e.; admin and secretarial related duties, preparing court bundles & bills.
Previous secretarial experience in Legal is a must!

Main duties will include;
Typing up correspondence for case files on behalf of clients.
Organising diaries.
Maintaining filing system.
Open new folders and updating.
Using case management system to type up letters.
High volume of administration in relation to the department.
Preparing files for court.

All related duties that you would expect in a busy Personal Injury department of a prestigious solicitor.
Skills required;
Proven Legal Secretarial experience in various sectors ideally
60wpm+ typing skills
Audio typing / or digital dictation.
Accurate eye for detail.
Strong MS Office skills.

This is an 8 month contract that may be extended for the right candidate, if you feel you have the relevant skills and experience then please apply today



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSarah Idle
EMAILSarah@crosswaysrecruitment.co.uk
TELEPHONE01322 303017
Sorry, this job has been filled



JOB TITLE

New Business Sales Executive
DATE ADDED18 May 2010
REFCWP00991
SALARY£25k OTE 35K
LOCATIONLondon
JOB TYPEPermanent
HOURS
DESCRIPTIONMy client is established IT Company with over 20 years trading history and is looking for a New Business Sales Executive to expand its IT Cloud and Managed Services department. The ideal candidate will have experience in working within a professional environment (ideally working for a managed service provider or IT recruitment Agency).
Using a CRM database candidates will be required to call perspective clients and make new business appointments with Finance Directors or IT Managers. The successful candidate will be given monthly sales targets to achieve and will be responsible for meeting these targets. Candidates will possess excellent presenting skills and have previous experience generating and closing new business. This is an exciting opportunity for applicants who are looking to utilise their sales abilities in a thriving company.
KEY DUTIES
• Complete assigned daily telephone sales calls
• Meet sales / meeting generation targets
• Follow in-house processes to complete transactions
• Be proactive in bringing in new customers

REQUIREMENTS

• Excellent phone manner / people skills / written & verbal communication
• Excellent Word, Excel, Outlook, and Sage CRM skills
• Ability to work in a busy and differing team environment and under pressure
• Self sufficient & self motivated
• Ability to use Initiative and problem solve
• Experience in dealing with clients over a range of varying levels of seniority and cultures

Person specification:

• Flexible and adaptable
• Attention to detail
• Friendly personality
• “Can-do” attitude

Salary £25,000.00 O.T.E £35-£40K.



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSamantha Robinson
EMAILSamantha@crosswaysrecruitment.co.uk
TELEPHONE01322 303158
Sorry, this job has been filled



JOB TITLE

Customer Service Agent
DATE ADDED14 May 2010
REFCWT00990
SALARY£8.00phr
LOCATIONDartford
JOB TYPETemporary
HOURS37.5 on a shift rotation between 7.00am - 11.00pm
DESCRIPTIONCustomer Service Agent
£8 per hour
Shifts between 7.00am – 11.00pm Monday – Sunday
Dartford
Immediate Start


My client based in Dartford is seeking an experienced customer service agent to work in a lively, friendly and professional team.
Main Duties include;
• Taking high volumes of incoming calls.
• Aiming to resolve customer queries and faults with equipment.
• Updating queries onto the database.
• Updating system for other users.
• Offer guidance to clients and identifying faults.
• Working to strict deadlines and service level agreements.


Skills Required;
• Excellent customer service skills.
• The ability to learn some technical product information.
• Strong MS Office knowledge.
• Ability to work in a pressurised environment.


The successful candidate will be enthusiastic, motivated and enjoy problem solving. You will have proven experience of working within a call centre/customer service environment. This is an exciting opportunity to work for a well established company offering excellent benefits. If you have the necessary skills, please contact me today!



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSarah Idle
EMAILSarah@crosswaysrecruitment.co.uk
TELEPHONE01322 303017
Sorry, this job has been filled



JOB TITLE

Reception
DATE ADDED14 May 2010
REFCWT00989
SALARY£6.75 per hour
LOCATIONOrpington
JOB TYPETemporary
HOURS8.30am - 5.00pm
DESCRIPTION
Temporary Receptionist
Orpington
£6.75 per hour
19/05/10 – 24/05/10

My client based in the Orpington area is currently recruiting for a Receptionist/Administrator on a temporary basis to cover holiday.

The main duties of the role will be:
Front of house reception cover
arranging and setting up conference calls
Managing mailshots
General ad hoc administration

The successful candidate will be happy to complete a reception/admin role on an ad hoc basis.

If you are available immediately and have the skills required then please apply today.



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSarah Idle
EMAILSarah@crosswaysrecruitment.co.uk
TELEPHONE01322 303017
Sorry, this job has been filled



JOB TITLE

IT Programmer
DATE ADDED13 May 2010
REFCWP00987
SALARY£32,000 - £37,000
LOCATIONLondon
JOB TYPEPermanent
HOURS9.00am - 5.30pm
DESCRIPTIONMy client based in Central London is currently looking to recruit an experienced IT Programmer to join their successful commercial business.

The main duties of the role will be:

Assist the IT Manager with programming and development of in-house programs
Assist with changes to the company’s IT infrastructure
Ensure that all internal developed software is documented
Other ad hoc IT related tasks as required

Skills required:

A sound knowledge of computer systems and programming techniques is essential
Strong Access 2003 database programming experience
VBA, SQL 2000 and SQL 2005 experience
Web development and HTML would be an advantage but not a necessity.

This is an exciting new role for someone that is looking for a challenging and rewarding role. If you feel you have the relevant skills and experience then please apply today.



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSarah Idle
EMAILSarah@crosswaysrecruitment.co.uk
TELEPHONE01322 303017
Sorry, this job has been filled



JOB TITLE

Customer Care Co-ordinator with Fluent German
DATE ADDED13 May 2010
REFCWP00988
SALARY£20,000 - £22,000
LOCATIONDartford
JOB TYPEPermanent
HOURS8.00am - 4.30pm
DESCRIPTIONCustomer Care Co-ordinator with Fluent German Dartford
£20 - £22k

Excellent Benefits (Private dental & Private Medical, 3% target bonus and final salary pension,) free parking 8.00am - 4.30pm

My client is seeking a Customer care coordinator who speaks fluent English & German (written & oral) to business standard

Duties will include;
Liaising with your assigned Clients via phones and email on a daily basis to deal with orders
Offering advice on product availability and pricing
Providing quotes Progressing orders and notifying customers of status
Building relationships and developing strong links with clients for long term business gains
All admin related duties including;
Sending business correspondence in both English & German & also translating documents for colleagues.
Updating oracle system
Creating & updating excel spreadsheets
Also using word and lotus notes regularly


This is a great company to work and they value their employees and reward them with fantastic benefits and working conditions

If you have worked in a similar role and have the necessary skills and languages then please call us or email your CV immediately.

Please be aware that once a job offer has been made, the successful candidate will be subject to a drug test.



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSarah Idle
EMAILSarah@crosswaysrecruitment.co.uk
TELEPHONE01322 303017
Sorry, this job has been filled



JOB TITLE

Customer Service Agent
DATE ADDED06 May 2010
REFCWT00986
SALARY£8.00phr
LOCATIONDartford
JOB TYPETemporary
HOURSShift rota 37.5 hours
DESCRIPTIONCustomer Service Agent
£8 per hour
Shifts between 7.00am – 11.00pm Monday – Sunday
Dartford
Immediate Start


My client based in Dartford is seeking an experienced customer service agent to work in a lively, friendly and professional team.
Main Duties include;
• Taking high volumes of incoming calls.
• Aiming to resolve customer queries and faults with equipment.
• Updating queries onto the database.
• Updating system for other users.
• Offer guidance to clients and identifying faults.
• Working to strict deadlines and service level agreements.


Skills Required;
• Excellent customer service skills.
• The ability to learn some technical product information.
• Strong MS Office knowledge.
• Ability to work in a pressurised environment.


The successful candidate will be enthusiastic, motivated and enjoy problem solving. You will have proven experience of working within a call centre/customer service environment. This is an exciting opportunity to work for a well established company offering excellent benefits. If you have the necessary skills, please contact me today!



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSarah Idle
EMAILSarah@crosswaysrecruitment.co.uk
TELEPHONE01322 303017
Sorry, this job has been filled



JOB TITLE

Part Time Marketing Assistant - 6 Month Contract
DATE ADDED05 May 2010
REFCWP00984
SALARY
LOCATIONDartford
JOB TYPEPermanent
HOURS9.00am - 5.00pm
DESCRIPTIONPart Time Marketing Assistant
Dartford
6 Month Contract
9.00am – 5.00pm Tuesday, Wednesday and Thursday

My client based in Dartford is seeking a Marketing Assistant to join their professional and friendly company based in Dartford on a part time basis to cover maternity leave.
Your main duties will be to deliver marketing campaigns and support material to the Business Development department.

Main Duties Include;

• Management and execution of marketing activity including mailings, organising seminars, advertising and literature development.

• Management of the marketing database:
Consolidate and control existing client databases
Keeping database maintained and updated with current information.

• Attendance in a marketing capacity at corporate/marketing functions to promote the firm in a positive and professional manner.

• Assist in the production of tender documents for senior members of staff.

• Maintain a tender resource library containing copies of previous tenders and tender information.

• Development and production of firms bulletins and news letters

• Administer the production of regular articles for trade and professional press

• Execute updates and improvements of corporate website in conjunction with external providers

• Any other ad hoc duties as and when required.


Skills Required;

• Excellent working knowledge of Microsoft MS packages including Word, Excel, Access and PowerPoint.

• Experience of Quark is highly desirable.

• Ability to work on own initiative.

• Working to strict deadlines and timescales.

• Negotiation skills with both internal and external contacts.


The successful candidate will be happy to work under your own supervision as you will be working alone at times. You will have a positive and flexible approach to work. This is an exciting opportunity to join a well established company. If you have the necessary skills then please apply today!



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSarah Idle
EMAILSarah@crosswaysrecruitment.co.uk
TELEPHONE01322 303017
Sorry, this job has been filled



JOB TITLE

Part Time Customer Service Advisors (set days and hours)
DATE ADDED04 May 2010
REFCWT00983
SALARY8.00 p/h
LOCATIONDartford
JOB TYPETemporary
HOURS9.00 - 1.00 Mon, Tues, Thurs & Fri 8.00 - 12.00 Sa
DESCRIPTIONOngoing Temporary
Shift pattern available; 20 hours –
set days and hours ;
Mon, Tues, Thurs & Fri; 9.00am – 1.00pm (not weds)
Sat; 8.00- 12.00
(Please apply only if you can work these hours; as there are no other part time hours available)

Duties;
Your duties will be to answering a high volume of incoming calls and identifying faults with equipment and try & resolve these issues within set company guidelines.
Other duties will include;
Liaising with internal and external contacts
Making outbound calls to clients to deal with other issues
Inputting & updating data onto the system for use by internal contacts.


Skills;
Enjoy working in a customer service/helpdesk role, working in a fast paced,
Ability to multi task
Comfortable learning technical data
Happy working within a team
Problem solving skills

Ideally you will have the following experience;
Call centre, helpdesk or customer service experience
Good communication skills; verbal & written –
Fact accurate data entry skills; comfortable inputting data whilst dealing with telephone query



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSarah Idle
EMAILSarah@crosswaysrecruitment.co.uk
TELEPHONE01322 303017
Sorry, this job has been filled



JOB TITLE

Assistant Centre Manager
DATE ADDED30 April 2010
REFCWP00982
SALARY£16,000
LOCATIONGravesend
JOB TYPEPermanent
HOURS8.30am - 5.00pm and 9.00am - 5.30pm
DESCRIPTIONAssistant Centre Manager
8.30am - 5.00pm and 9.00am - 5.30pm on a weekly rotation
My client is currently seeking to recruit an Assistant Manager for a successful and professional Business Centre.

The main duties of the role will be:

Reception duties,
Meeting and greeting visitors
Arranging and Booking meeting rooms
Accompanying prospective occupiers around the centre
Preparing the centre for new occupants
Assisting occupiers with any queries
Ensuring company policies and procedures are in place and communicated to occupiers
Assist in the administration of client documentation, agreements etc
Preparation of rental invoices
Assist the manager in ensuring all invoice monies are collected and banked
Control of centre petty cash

Skills required
Excellent Customer Service Skills
Highly organised and proactive
Excellent computer skills including word and excel.

This is a position of responsibility where you will play a key role in ensuring the centre is run efficiently. You will be a personable outgoing person who prides themselves on providing excellent customer service, you will be a professional, motivated individual who is looking for a challenging new role.



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSarah Idle
EMAILSarah@crosswaysrecruitment.co.uk
TELEPHONE01322 303017
Sorry, this job has been filled



JOB TITLE

Administrator - SAP
DATE ADDED30 April 2010
REFCWT00981
SALARY£10.00phr
LOCATIONDartford
JOB TYPETemporary
HOURS9.00am - 5.30pm
DESCRIPTIONDartford
£10.00phr
37.5hrs ; 9.00am – 5.30pm
Administrator SAP

This is a great role for someone who wants to utilise their organisational and administration experience in a very busy role.
Your duties will be varied and no 2 days will ever be the same!

The main duties of the role will be:

Working with both internal and external customer to ensure that all data relating to customer accounts is fully updated onto the SAP database
Amend all customer details to ensure that changes in services and products supplied, invoicing details etc are amended on the SAP system
Processing orders on SAP
Working closely with managers to produce management information reports in regards to maintenance charges, IT support etc
Handle all enquires from customers relating to contracts and services
Identify and suggest new processes to ensure the department continues to deliver an excellent service
Ad hoc duties as required.

Skills
Data entry using SAP
Previous experience in a Contracts or Sales Support role ideally within an IT services/ outsourcing company.
Advanced level of Word and Excel

This is a temporary position which may lead to a permanent role for the right candidate. If you feel you have the skills and experience required then please apply today.



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSarah Idle
EMAILSarah@crosswaysrecruitment.co.uk
TELEPHONE01322 303017
Sorry, this job has been filled



JOB TITLE

IT Helpdesk Advisor - 3 month contract
DATE ADDED20 April 2010
REFCWP00973
SALARY18000.00 pro rata
LOCATIONDartford
JOB TYPEPermanent
HOURSShifts; 8.00am -4.00 & 9.30am -5.30pm)
DESCRIPTIONThis role would suit someone who has previous IT helpdesk experience.
You will be working in a lively and busy office with 2 other team members who currently look after the IT helpdesk.
You will be responding to various levels of IT queries and requests from staff all over the EMEA region (approx 150 users- but they are mainly located in the head office in Dartford)
You will be identifying the level of the response required and working within response times set out by the company.
The queries could range from minor printer& email issues to networking problems – so having a broad range of IT knowledge would be critical.
Very occasionally you may even need to do a site visit (in the Dartford H/O) if necessary to resolve the issue.
The role requires excellent communication skills as you could be liaising with all areas of the business and they pride themselves on providing excellent customer service to internal and external contacts.


Experience
Previous IT helpdesk support .experience
Excellent customer service skills
Happy working to strict deadlines
You will need to be available immediately to apply for this post.

Please be aware that once a job offer has been made, the successful candidate will be subject to a drug test in line with company policy.



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTClaire Power
EMAILClaire@crosswaysrecruitment.co.uk
TELEPHONE01322 303 217
Sorry, this job has been filled



JOB TITLE

Tender Administrator Engineering/Construction
DATE ADDED12 April 2010
REFCWT00972
SALARYDependant on experience
LOCATIONCrayford
JOB TYPETemporary
HOURS9.00am - 5.30pm
DESCRIPTIONMy client based in the Crayford area is currently recruiting for a temporary Tender Administrator.

The main duties of the role will be:
Producing documentation for Tender
Collating relevant information
Scheduling appointments
Typing of documentation
Other ad hoc duties as required.

The successful candidate will have previous tender production experience and will have worked for either a Construction or Engineering organisation. This is a temporary assignment and so you must be available immediately and happy to commit to a minimum of three weeks. If you feel you have the relevant skills and experience then please apply today!



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSarah Idle
EMAILSarah@crosswaysrecruitment.co.uk
TELEPHONE01322 303017
Sorry, this job has been filled



JOB TITLE

Sales Administrator
DATE ADDED07 April 2010
REFCWP00971
SALARY£14,000 per annum
LOCATIONCrayford
JOB TYPEPermanent
HOURS9.00am - 5.30pm
DESCRIPTIONMy client based in the Crayford Area is currently looking for a Sales Administrator to join their expanding organisation.

The main duties of the role will be:

Taking all telephone calls from clients
Dealing with all client enquiries both on the telephone and on email
Liaising with the client at all times to ensure work is completed to agreed service levels.
Producing quotes for clients
Liaising with logistics department to arrange for engineers and equipment to be dispatched
Producing invoices for work completed
Other ad hoc duties as required.

The successful candidate will have previous office experience preferably within Sales Administration. You must have grade A – B English and Mathematics GCSE or equivalent. You will be a motivated proactive individual who is looking for a career within a growing organisation.
If you are looking for a role where no two days are the same and there is lots of room for progression then please apply today!



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSarah Idle
EMAILSarah@crosswaysrecruitment.co.uk
TELEPHONE01322 303017
Sorry, this job has been filled



JOB TITLE

Data Administrator
DATE ADDED25 March 2010
REFCWT00969
SALARY£8.00phr
LOCATIONDartford
JOB TYPETemporary
HOURS8.30aqm - 4.30pm
DESCRIPTION
Data Administrator
Ongoing Temporary Assignment
Dartford
£8.00 per hour

My client based on the outskirts of Dartford is seeking an experienced data administrator to work within the analysis department
Your duties will involve; updating excel spreadsheets manipulating data for management reports
Dealing with major blue chip client with regards to data and statistics
Dealing with highly sensitive and confidential information and working closely with other team members working to strict deadlines and ensure projects are completed within set timescales.
Producing reports for client and in house managers
Liaise with 3rd parties to work to service level agreements.


The successful candidate will have an intermediate working knowledge of Excel and Word. You will be a team player who copes well under pressure. If you have experience working with CRM or MI systems this would be an advantage, although not essential. This is a temporary assignment and so you must be available immediately. If you feel you have the right skills and experience then please apply today.



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSarah Idle
EMAILSarah@crosswaysrecruitment.co.uk
TELEPHONE01322 303017
Sorry, this job has been filled



JOB TITLE

Customer Service Advisor
DATE ADDED15 March 2010
REFCWT00968
SALARY£9.00
LOCATIONLondon
JOB TYPETemporary
HOURS9.00am - 5.30pm
DESCRIPTIONTemporary Customer Service Agent
£9.00 p/h

My client based in the London area is currently seeking a temporary customer service advisor

The main duties of the role will include:
Liaising with customers over the telephone assisting with queries
Booking appointments for contractors and for tenants
Raising job orders on the in-house database

The successful candidate will have previous customer service and administration experience. You must be available immediately and looking for an on-going temporary role.



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTSarah Idle
EMAILSarah@crosswaysrecruitment.co.uk
TELEPHONE01322 303017
Sorry, this job has been filled



JOB TITLE

Customer Care Co-ordinator with fluent Italian
DATE ADDED10 March 2010
REFCWP00966
SALARY£20 - £22
LOCATIONDartford
JOB TYPEPermanent
HOURS8.00am - 4.30
DESCRIPTIONCustomer Care Co-ordinator with Fluent Italian Dartford
£20 - £22k
Excellent Benefits (Private dental & Private Medical, 3% target bonus and final salary pension,) free parking 8.00am - 4.30pm



My client is seeking a Customer care coordinator who speaks fluent English & Italian (written & oral) to business standard
Duties will include;
Liaising with your assigned Clients via phones and email on a daily basis to deal with orders
Offering advice on product availability and pricing
Providing quotes Progressing orders and notifying customers of status
Building relationships and developing strong links with clients for long term business gains All admin related duties including ;
sending business correspondence in both English & Italian & also translating documents for colleagues.
Updating oracle system
Creating & updating excel spreadsheets
Also using word and lotus notes regularly


This is a great company to work and they value their employees and reward them with fantastic benefits and working conditions

If you have worked in a similar role and have the necessary skills and languages then please call us or email your CV immediately as they are ideally looking for someone to start by the end of April.

Please be aware that once a job offer has been made, the successful candidate will be subject to a drug test.



We view all cvs submitted to us within 48 hours of receiving them. If you match our clients specification or any other vacancy you will be contacted by a member of our team by phone or email. If you do not receive a reply from us within 48 hours your CV will be held on file. We apologise that we are unable to reply to all CVs that are forwarded to us. Thank you

CONTACTClaire Power
EMAILClaire@crosswaysrecruitment.co.uk
TELEPHONE01322 303 217
Sorry, this job has been filled


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| Regus House Victory Way, Admirals Park, Crossways, Dartford, DA2 6QD | Tel: 01322 303217 / 303158 | Fax: 01322 303090 |
office@crosswaysrecruitment.co.uk
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